# 新用户是否有优惠券？为什么我没有优惠券？

新用户一般会享有平台的优惠券，该优惠券会在客户充值且消费任意金额后，48小时内我们会通过邮件发送100优惠券。该优惠券使用期限为一个月，请尽快使用。

如果您发现以上条件满足后并没有收到优惠券，请发送工单反馈问题。


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.console.zenlayer.com/welcome/cn/platform/faq/vouchers-for-new-customers.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.