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  • Welcome
    • Overview
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    • Account Management
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    • Billing Center
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    • Support Contact
    • Looking Glass
    • Platform FAQ
      • Can we work with you on a resale basis?
      • Do you support primary and sub-account management?
      • How can I change the team’s bound email?
      • How can I isolate resources for different departments with separate billing?
      • Do new customers get vouchers? Why didn’t I receive one?
      • How can I apply for more vouchers?
    • General Pricing Rules
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    • Virtual Machine Billing
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    • Overview
    • Get Started
    • Instance Specification
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    • Placement Group
    • Image
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    • Location
    • Quota & Limit
    • Networking
    • Security
    • DDoS Protection
    • Load Balancing
    • High-Availability Virtual IP
    • ZDNS Service
    • Best Practice
    • AI Gateway Overview
    • Available Models
    • Create an AI Gateway
    • AI Gateway Usage Analytics
    • AI Gateway Logs
    • AI Gateway Integration
    • GPU Cloud Introduction
    • Available GPU Models
    • Virtual Machines
    • Overview
    • Get Started
    • Best Practice
    • Bare Metal FAQ
    • Overview
    • Get Started
    • Best Practice
    • Cloud Networking FAQ
    • Concepts
    • Authorize ASN
    • Establish BGP Session
    • Advertise BYOIP
    • FAQs
    • Overview
    • Concepts
    • Create IP Transit
    • Manage IP Transit
    • IP Transit High Availability (HA)
    • Bandwidth Cluster
    • Data Transfer Pool
    • Overview
    • Get Started
    • Best Practice
    • Virtual Machine FAQ
    • Overview
    • Get Started
    • Case Study
    • Troubleshooting
    • Global Accelerator FAQ
    • Login
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    • Usage Report
    • Logs
    • Resource Management
    • User and Permissions
    • A-G
    • H-N
    • O-T
    • U-Z
    • Release Notes
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  1. English
  2. Platform

Platform FAQ

Can we work with you on a resale basis?Do you support primary and sub-account management?How can I change the team’s bound email?How can I isolate resources for different departments with separate billing?Do new customers get vouchers? Why didn’t I receive one?How can I apply for more vouchers?
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