Specific Product Terms

Last updated: October 28, 2025

Zenlayer’s AI Gateway is a large language model aggregator where users may access third-party application programming interfaces (“APIs”) to use a variety of generative artificial intelligence models listed on our website (“AI Models”). Zenlayer may add or remove AI Models from the Service at any time without notice. Zenlayer does not operate the underlying models. All AI Models and their output are provided and generated by third-party AI Providers (“Model Providers”); Zenlayer is not responsible for and Customer acknowledges and agrees that Zenlayer shall not be liable for the AI Models’ operations or output.

Customer represents and warrants that it shall at all times comply with the specific terms of use imposed by the Model Provider for each AI Model integrated into the Services (“AI Model Terms”), including but not limited to any license conditions or prohibited usage and regional restrictions. Links to the AI Model Terms may be provided below or found at each Model Provider’s website. It is Customer’s responsibility to review and adhere to the AI Model Terms. Failure to do so may result in termination of Services.

Some AI Models may store or train on your inputs for improving their own large language models and may allow you to opt-out of model training, as described in the applicable AI Model Terms. We encourage you to review AI Model Terms carefully to understand how your data may be used.

Customer acknowledges and agrees that the availability of specific AI Models may vary or be modified from time to time due to the Model Providers’ service decisions, technical or operational requirements, export control restrictions, or other applicable laws or regulatory requirements. Zenlayer reserves the right, at its sole discretion, to suspend, limit, or terminate access to any affected AI Model or related Services to ensure compliance with such requirements.

Customer acknowledges and agrees that Zenlayer shall have no liability whatsoever for any unavailability, suspension, interruption, or termination of the Services to the extent such events are attributable to the Model Providers.

Customer shall indemnify, defend, and hold harmless Zenlayer, its affiliates, directors, officers, and employees from any and all claims, losses, damages, or liabilities arising out of or related to Customer’s failure to comply with the foregoing terms.