What are the Elastic IP Blocking Rules

Background Information

Abuse refers to any behavior that violates the rules, terms of service, or ethical guidelines of a platform or service. It can include things like attacking, fraudulent website, infringement, malware, or spamming.

IP Blocking is a method used to restrict access to a system or service from a specific IP address. When an IP is blocked, users from that IP cannot access certain websites or services.

IP blocking is often used as a response to abusive behavior. If a user or bot engages in abusive actions (e.g., spamming, attempting unauthorized access), the service may block the IP address associated with that activity to prevent further abuse.

Process

Zenlayer has implemented the following process to prevent abuse.

Drawing

Concept Explanation

  • DMCA: Digital Millennium Copyright Act, a U.S. copyright law that aims to protect copyrighted content in the digital age. It includes provisions for handling online copyright infringement, such as the process of issuing takedown notices to remove infringing content and counter-notices to challenge such claims.

  • GCSC: Global Customer Support Center, which typically refers to a centralized support unit that provides assistance to customers worldwide. It handles inquiries, resolves issues, and ensures smooth customer service across different regions and time zones.

Notifications

When a third party sends an abuse notice to Zenlayer containing the word "DMCA", the notice should be forwarded to the customer with the relevant sales representative cc'd for awareness.

Note

If you disputes the removal of infringing content, you may send a DMCA counter-notice to Zenlayer.

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