What are the Elastic IP Blocking Rules
Background Information
Abuse refers to any behavior that violates the rules, terms of service, or ethical guidelines of a platform or service. It can include things like attacking, fraudulent website, infringement, malware, or spamming.
IP Blocking is a method used to restrict access to a system or service from a specific IP address. When an IP is blocked, users from that IP cannot access certain websites or services.
IP blocking is often used as a response to abusive behavior. If a user or bot engages in abusive actions (e.g., spamming, attempting unauthorized access), the service may block the IP address associated with that activity to prevent further abuse.
Process
Zenlayer has implemented the following process to prevent abuse.
Concept Explanation
DMCA: Digital Millennium Copyright Act, a U.S. copyright law that aims to protect copyrighted content in the digital age. It includes provisions for handling online copyright infringement, such as the process of issuing takedown notices to remove infringing content and counter-notices to challenge such claims.
GCSC: Global Customer Support Center, which typically refers to a centralized support unit that provides assistance to customers worldwide. It handles inquiries, resolves issues, and ensures smooth customer service across different regions and time zones.
Notifications
When a third party sends an abuse notice to Zenlayer containing the word "DMCA", the notice should be forwarded to the customer with the relevant sales representative cc'd for awareness.
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