Overview

View your total purchasing power, monthly spend and other shortcuts.

Go to Billing Center > Overview to view your total purchasing power. The balance is shown in USD.

Purchasing Power

Purchasing Power = Current Balance + Credit Limit - Temporary Hold

Current Balance

The actual amount in your account balance

Credit Limit

A set amount that you can access as needed. Your current credit limit is 0.00. If you spend more than the credit limit, you will be automatically deducted the total charges from your default payment method.

Note

To avoid possible loss due to service downtime, please make sure that your purchasing power is not negative.

Temporary Hold

  • In pay-as-you-go billing method, a one-billing-increment amount will be temporarily "frozen" in your order to verify that your account is valid and has enough balance. This is required to guarantee your transaction. This one-billing-increment amount is called Temporary Hold.

  • If your account balance is insufficient to pay for the Temporary Hold, you will not be able to complete your resource activation.

  • When your resources are released without any overdue payments, your Temporary Hold will be unfrozen and returned to the account balance. If there is any remaining account payables, your Temporary Hold will be used to offset.

Refill Balance

  • When your resources are released without any overdue payments, your Temporary Hold will be unfrozen and returned to the account balance. If there is any remaining account payables, your Temporary Hold will be used to offset.

Click Refill beside your purchasing power to refill your balance.

See Refill Balance for details.


Reminder Setup

Click Purchasing Power Reminder to open the reminder. Members with administrator and finance permissions will receive reminder emails for 7 days when the balance falls below the warning threshold. The reminder can be closed anytime.

Monthly Spend Overview

View your monthly spend over the last 6 months or 1 year. Hover on to view the actual payment, applied promotions or discounts and the total spend.

Auto-Reload

Enable Auto-Reload to set up a monthly reload amount, preventing unexpected service disruptions.

It's recommended that you set an auto-reload amount greater than your previous month's expenditure.​

Vouchers

Vouchers can be used to deduct fees only for specific products.

  • Click on your available voucher number to jump to the Vouchers page. See Vouchers for detailed information.

  • Enter a new voucher code and click on Redeem to redeem a voucher.

Invoices

Invoices record the details of services you purchased, including the total amount due, payment method, etc.

Click View All to jump to the Invoices page. You can view the detailed information and download the invoices.

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