Pay-as-you-go Stages


The actual stages varies in different resources. Please refer to the specific resources for details.


Balance refill

You need to refill your balance first to ensure that the account has purchasing power. After you purchase the service, the system generates bills and perform deductions.

Resource creation

You have several options for your resource creation on zenConsole, such as resource specifications, network and other add-ons. You don't need to pay for all of these resources and services. You can direct activate your pay-as-you-go resources when they are created. When the pay-as-you-go resources are created, a one-billing-increment Temporary Hold will be "frozen".

Resource in-use

  • You can delete your pay-as-you-go resources at any time. Generally the deleted resources will be maintained for 24 hours before being released. You can still restore them if you need.

  • If your current network configuration cannot meet your demands, you can upgrade or downgrade configurations. See Upgrades and Downgrades for more details.

Fees deduction

When a billing increment ends, the corresponding fees will be deducted automatically.

  • The fees in the first billing increment will be calculated on a pro rata basis, that is an amount according to your share of the whole. For example, your create a pay-as-you-go instance billed $1 per hour at 10:20:00. As the system deduct the fees on the whole point, at 11:00:00, you will be charged $1 Γ— (60-20)/60 = $2/3.

  • The fees in the last billing increment will be calculated by the billing increment, with a minimum of one billing increment. For example, your overdue pay-as-you-go instance is suspended at 12:00:00 because your remained balance is insufficient ($0.5). You will be charged $0.5 - $1 = $-0.5, and your temporary hold will be used to offset. You still have $1 - $0.5 = $0.5.

  • If you manually delete your pay-as-you-go resources, the last billing increment will be calculated by one billing increment, no matter how long you have actually used.

  • If you have sufficient balance, the deduction succeeds and a bill is generated.

  • If you have insufficient balance, the deduction succeeds (may be negative) and a bill is generated. Your resources enter suspension stage.

Resource suspension

  • During the suspension stage, your resources stop and are unavailable.

  • All data will be maintained for 24 hours before being permanently released.

  • The system will send reminder emails to the members with Administrator or Finance Access that your resources are about to be released until you refill your balance. If you still need your resources, please refill your balance first and then restore them.

Resource recycle

During the recycle stage, your resources are permanently released and all data is destroyed. You cannot restore your released resources any more.

  • If you don't have any overdue payments, your Temporary Hold will be unfrozen and returned to the account balance.

  • If there is any remaining account payables, your Temporary Hold will be used to offset.

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