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General Pricing Rules

Pricing Model

The specific pricing model is subject to the regulations of services. Generally two kinds of pricing models are supported in zenConsole: Subscription and Pay-as-you-go.

Timezone

The general timezone used for bills is Coordinated Universal Time (UTC), UTC +0.

Currency

The transaction currency on zenConsole is USD, which can be used for all spending on the console.
  • You can refill your balance using credit card, PayPal, AliPay, and wire transfer.
  • You can withdraw your balance by submitting a ticket on zenConsole, or sending an email to [email protected].

Vouchers

  • Vouchers can be used for fee deduction only in specific scenarios. When you apply for refund, vouchers that were redeemed cannot be returned.
  • Vouchers cannot be deducted for overdue payment, or be transferred, withdrawn, or invoiced. The validity periods of vouchers cannot be extended.

Promo code

Promo codes extra benefits provided for more discounts. However, promo codes cannot be used in conjunction with term-based discounts. The highest discount available will be applied.

Bills

You can go to the Billing Center to view the details of your bills.