> For the complete documentation index, see [llms.txt](https://docs.console.zenlayer.com/welcome/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.console.zenlayer.com/welcome/platform/support-contact.md).

# Support Contact

Click <img src="/files/qmbROMysBI8zPCTsGi74" alt="" data-size="line"> on the upper right corner of the zenConsole to contact Zenlayer support.

## Contact Us

You can report issues, inquire products, navigate sites, or just call us.

<div align="left"><figure><img src="/files/EDOtqnxDHtpFaJTF7Qfo" alt="" width="563"><figcaption><p>Support Contact</p></figcaption></figure></div>

## Authorize Us

Click **Authorize** and provide the authorization code to a Zenlayer Support team member. Our support will can access your account in the next 48 hours and help you troubleshoot on your behalf.

<div align="left"><figure><img src="/files/079sGsq3SD6BW1MnsIBJ" alt="" width="375"><figcaption></figcaption></figure></div>

{% hint style="info" %} <mark style="color:blue;">**Note**</mark>

* <mark style="color:blue;">The code is valid for 48 hours.</mark>
* <mark style="color:blue;">We will not apply any changes that may generate additional financial charges without your consent.</mark>
  {% endhint %}