# Support Contact

Click <img src="/files/qmbROMysBI8zPCTsGi74" alt="" data-size="line"> on the upper right corner of the zenConsole to contact Zenlayer support.

## Contact Us

You can report issues, inquire products, navigate sites, or just call us.

<div align="left"><figure><img src="/files/EDOtqnxDHtpFaJTF7Qfo" alt="" width="563"><figcaption><p>Support Contact</p></figcaption></figure></div>

## Authorize Us

Click **Authorize** and provide the authorization code to a Zenlayer Support team member. Our support will can access your account in the next 48 hours and help you troubleshoot on your behalf.

<div align="left"><figure><img src="/files/079sGsq3SD6BW1MnsIBJ" alt="" width="375"><figcaption></figcaption></figure></div>

{% hint style="info" %} <mark style="color:blue;">**Note**</mark>

* <mark style="color:blue;">The code is valid for 48 hours.</mark>
* <mark style="color:blue;">We will not apply any changes that may generate additional financial charges without your consent.</mark>
  {% endhint %}


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.console.zenlayer.com/welcome/platform/support-contact.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.